Shipping policy

Shipping Policy

Order processing

Orders are normally prepared within 2-5 business days after payment is confirmed. Orders are shipped from our warehouse in Qingdao, Shandong, mainland China.

Shipping rate

Standard international shipping is charged at USD $4.99 per order unless a different rate is shown at checkout.

Estimated delivery

Standard delivery usually takes approximately 7-20 business days after dispatch. Delivery times are estimates and can vary by destination, customs clearance, local carrier operations, public holidays, weather, or other events outside our control.

Tracking

When tracking is available, the tracking number will be emailed after the order ships. Tracking updates may take several days to appear.

Customs, duties, and taxes

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. Unless checkout states otherwise, these charges are the responsibility of the customer and are not included in the product price or shipping rate.

Address accuracy

Please check your delivery address before placing the order. Customers are responsible for delays or additional costs caused by an incomplete or incorrect address.

Lost, delayed, or damaged packages

If tracking has not updated for an extended period, or if a package arrives damaged, contact us at 15650570201@163.com with your order number. We will work with the carrier and provide an appropriate solution.